Frequently asked questions
Collapsible content
When will my order arrive?
We usually pack within 1–2 business days. You’ll receive tracking details as soon as your parcel is on its way.
Do you offer free shipping?
Yes, orders over $49 ship free in Australia. We use carbon-neutral delivery where possible.
How is Naturally Healthful socially and environmentally conscious?
We carefully select products that are good for both people and the planet. That means favouring natural, sustainable materials, and partnering only with suppliers who share our values.
As members of 1% For The Planet, we donate proceeds from every sale to organisations that help nurture the environment.
For our teas, the packaging is fully recyclable and we work with a local disability services provider to pack the tea cylinders, creating meaningful employment opportunities for people of all abilities.
Do you provide medical advice?
No, please consult a healthcare professional for medical advice.
Do you offer gifts?
Yes, our products are perfect for gifting. You can add a personal note at checkout, and we’ll make sure it’s beautifully packed.
Collapsible content
Where can I buy your teas?
Right here on our website, or at a growing number of lifestyle boutiques, wellness retailers, and gourmet stores across Australia. Contact us at hello@naturallyhealthful.life to find your nearest stockist.
Still have a question?
Reach us anytime at hello@naturallyhealthful.life. We’d love to hear from you.